Privacy Policy
Last updated: December 2024
1. Information We Collect
We collect information you provide directly to us, including:
- Research topics you submit
- Email addresses (when provided for notifications)
- Payment information (processed securely by Stripe)
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our research services
- Send you notifications about your research status
- Process payments and prevent fraud
- Respond to your inquiries and support requests
3. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment processing is handled securely by Stripe, and we never store your full credit card details.
4. Data Retention
Research reports are stored for 90 days to allow you to access your results. Email addresses are retained only as long as necessary to provide our services or as required by law.
5. Third-Party Services
We use the following third-party services:
- Stripe - Payment processing
- Cloudflare - Security and bot protection
- Reddit API - Data source for research
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
7. Cookies
We use essential cookies to ensure the proper functioning of our website. We do not use tracking cookies for advertising purposes.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at: [email protected]